TCAP is one of the top ranking
business management
consulting firms in the USA.

Our expert consultants deliver
world class:

- executive coaching services

- leadership training and
  development programs

- strategy analyst & strategic
  planning services

- organizational change
  management consulting


We serve both corporate and
privately held companies in a
diverse range of organizations
& regions, including:

- Chicago, Illinois

- Boston, Massachusetts

- NYC, New York

- Washington, DC

- Los Angeles, California

- San Francisco Bay Area

- Dallas, Texas

- Atlanta, Georgia

- Philadelphia, Pennsylvania

- Houston, Texas

- Austin, Texas

- Charlotte, North Carolina

- Denver, Colorado

- Minneapolis, Minnesota

- Miami, Florida

- Detroit, Michigan

- Newark, New Jersey

- Phoenix, Arizona

- Seattle, Washington

- San Diego, California

- Sacramento, California

- Vancouver, Washington

- Orlando, Florida

- Albuquerque, New Mexico

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 The Center for
 Advanced Performance

The Science of Corporate Excellence.  

 

 

Managing Principal:     Gregory S. Smith, MS, MSW

Email:                           gsmith@tcap.us

Phone:                         (864) 380-7156 or 1-800-201-8262

Mail:                             The Center for Advanced Performance
                                     North American Headquarters
                                     161 Landmark Dr.
                                     Taylors (greater Greenville), SC  29687

 

As Executive, Leadership, & Organizational Development Consultants,
These Are The Values We Live By:


1)  Commitment:
  
We give everything our 100% best until we succeed.  We are committed to the mutual success of our firm, our team, and our clients - in all ways, at all times.

2)  Accountability:  We take responsibity for our actions and outcomes, and we own everything that takes place in our work and in our lives.  We are accountable for our results, and we know that anything we want to change must begin with changing ourselves.

3)  Integrity:  We always speak the truth.  What we promise, we deliver.  We only make commitments that we are willing and intend to keep.  If we realize we may be unable to keep a commitment, we communicate it at the first opportunity - and we rectify any broken agreements immediately.  We are consistent in our actions so that our clients and our team can feel comfortable in dealing with us at all times.  We are disciplined and diligent in both our personal and professional habits.

4)  Excellence:  Good isn't enough.  We always deliver services of exceptional quality that add value to the lives of our clients for the long term.  We are tenaciously focused on constant improvement, and continual innovation.

5)  Communication:  We speak positively of all others, both in public and in private.  We speak with purpose and intention, using elevating and constructive language.  We never engage in or listen to sarcasm or gossip.  Issues of concern we address only with the person involved - no one else.  We take responsibility for understanding others accurately, and for helping them understand us accurately. We always apologize first when an upset occurs, and then look for a win-win solution.

6)  Solution-Focus:  We totally focus our thoughts, effort, energy, and attention on creating a successful outcome to whatever we're doing.  We also know that true success can only be defined as the achievement of a win-win outcome for all involved.

7)  Continual Learning:  We learn from our successes, and from our mistakes.  We constantly push ourselves to learn, grow, and strive for true mastery - so that we can help our team and our clients do the same.

8)  Teamwork:  We are team players and team leaders.  We do whatever it takes to maintain unity of spirit, and to achieve team goals.  We strive for partnership and collaboration, and always seek mutually agreeable resolutions - not just compromises.  We are flexible in our approach, and willing to change when change is indicated.  We're humble enough to ask for help when we need it, and compassionate to those who need our help.

9)  Balance:  We keep our lives in balance, remembering that the quality of our lives is truly defined not by our career or financial success, but by the quality of our relationships - with God, family, friends, and others - and by the quality of our physical and emotional health.  We are purposeful and intentional in our decisions about how we will choose to invest each and every moment of our time here on this earth.

10)  Inspiration:  We truly believe that our primary purpose in life is to have a positive, uplifting, inspiring, motivating, and encouraging effect on each and every person whose path we cross.

11)  Gratitude:  We are genuinely appreciative, and we express that appreciation often to God and others, so that those around us know how grateful we are for everyone and everything in our lives.  We look for, notice, and acknowledge the good more than the bad in everyone and everything, and we take joy in the successes and accomplishments of others.

12)  Contribution:  We realize that the quality of our lives fundamentally hinges upon enhancing the lives of those around us.  We know and understand that the level of financial rewards we receive will be directly contingent upon how much value we create for others - and that any abundance we do experience is ultimately to be used to bless and benefit others.

 

Our Group of Expert Consultants Deliver World Class Organizational Development Consulting Services & Change Management
Resources to U.S. Firms & Companies.

 

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